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Personal data processing policy

Publication date: 03.11.2026

1. General provisions

This Personal Data Processing Policy (the Policy) has been prepared in accordance with Federal Law No. 152-FZ of 27.07.2006 On Personal Data and sets out the procedure for processing personal data and the measures taken by the Operator to ensure its security.

The operator of personal data is:

The Operator’s most important goal and condition of its activity is to respect human and civil rights and freedoms when processing personal data, including the protection of the rights to privacy and personal and family secrets.

This Policy applies to all information that the Operator may obtain about visitors to the website sklad343.ru (the Website).

2. Basic terms used in the Policy

  • Personal data — any information relating to a directly or indirectly identified or identifiable individual (personal data subject).
  • Operator — ООО «КАРГОСЕРВИС ЕКАТЕРИНБУРГ», which organises and (or) carries out the processing of personal data on its own or jointly with others.
  • User — any visitor to the Website.
  • Processing of personal data — any action (operation) or set of actions (operations) performed with or without automation tools on personal data, including collection, recording, systematisation, accumulation, storage, clarification (updating, changing), retrieval, use, transfer (distribution, provision, access), depersonalisation, blocking, deletion and destruction of personal data.
  • Automated processing — processing of personal data using computer technology.
  • Blocking of personal data — temporary suspension of the processing of personal data (except where processing is necessary to clarify the personal data).
  • Destruction of personal data — actions that make it impossible to restore the content of personal data in the personal data information system and (or) that destroy the physical media containing personal data.
  • Cookie — a small piece of data sent by a web server and stored on the User’s device, which the web client or web browser sends back to the web server each time it tries to open a page of the Website.

3. Categories of personal data processed

The Operator may process the following personal data of the User, provided voluntarily when filling in contact forms, requesting a callback, using the calculator and other interactive elements of the Website:

  • surname, first name, patronymic;
  • contact phone number;
  • email address;
  • the content of the enquiry (message) sent through the contact form.

The Website also collects and processes anonymised visitor data (including cookies) using web analytics services (Yandex Metrica and others).

The Operator does not process special categories of personal data concerning race, nationality, political views, religious or philosophical beliefs, health or intimate life.

4. Purposes of processing personal data

The Operator processes the User’s personal data for the following purposes:

  • processing requests and enquiries received through the Website forms;
  • providing feedback to the User, including sending notifications, consulting, answering requests and handling enquiries;
  • preparing and sending commercial offers and service cost estimates;
  • concluding, performing and terminating contracts for responsible storage, 3PL, fulfilment and packaging services;
  • improving the quality and usability of the Website and developing new services;
  • conducting statistical and other research based on anonymised data.

5. Legal grounds for processing personal data

The Operator processes the User’s personal data on the following legal grounds:

  • Federal Law No. 152-FZ of 27.07.2006 On Personal Data;
  • the User’s consent to the processing of their personal data, expressed by filling in and submitting forms on the Website;
  • contracts concluded between the Operator and the User;
  • other federal laws and regulations of the Russian Federation in the field of personal data protection.

The legal basis for processing personal data is also the User filling in and (or) sending their personal data through the forms on the Website. By filling in the relevant forms and (or) sending their personal data to the Operator, the User agrees to this Policy.

6. Procedure and conditions for processing personal data

Personal data is processed with the consent of the personal data subject, as well as in other cases provided for by Federal Law No. 152-FZ.

The Operator processes personal data both with and without automation tools.

Personal data is stored in a form that allows the data subject to be identified for no longer than the purposes of processing require, unless the storage period is set by federal law or contract.

Processing of personal data may be terminated when the purposes of processing are achieved, when the consent expires, when the data subject withdraws consent, or when unlawful processing of personal data is detected.

7. Transfer of personal data

The Operator does not sell Users’ personal data to third parties. Personal data may be transferred to third parties only in the following cases:

  • with the User’s consent;
  • to perform a contract to which the User is a party, including to persons engaged by the Operator (courier, transport and IT companies) that support the provision of services;
  • at the request of authorised state bodies in the manner prescribed by the legislation of the Russian Federation.

The Operator does not carry out cross-border transfer of personal data.

8. Cookies and web analytics data

The Website uses cookies and web analytics services to collect anonymised statistical information about visits. This data helps analyse User behaviour and improve the Website and the quality of services.

The User may disable cookies in their browser settings at any time and delete cookies already stored. Disabling cookies may prevent some Website features from working correctly.

9. Rights of the personal data subject

The User has the right to:

  • receive information about the processing of their personal data;
  • demand that personal data be clarified, blocked or destroyed if it is incomplete, outdated, inaccurate, unlawfully obtained or not necessary for the stated purpose of processing;
  • withdraw their consent to the processing of personal data;
  • appeal against the actions or inaction of the Operator to the authorised body for the protection of the rights of personal data subjects (Roskomnadzor) or in court.

To exercise their rights or withdraw consent to the processing of personal data, the User may send a request to the Operator at info@sklad343.ru or by phone +7 (343) 300-00-30.

10. Ensuring the security of personal data

The Operator takes the necessary legal, organisational and technical measures to protect personal data from unlawful or accidental access, destruction, modification, blocking, copying, provision, distribution and other unlawful actions in relation to personal data.

11. Final provisions

This Policy is publicly available and is published on the Operator’s Website.

The Operator has the right to amend this Policy. A new version of the Policy takes effect when it is published on the Website, unless the new version provides otherwise.

Any suggestions or questions about this Policy should be sent to info@sklad343.ru.